Benchmarking raises awareness about performance and promotes greater openness about strengths and weaknesses.
The Management Analysis Index (MAI) measures 150 key performance indicators (KPIs). It is a continuous process that aims to improve a practice’s quality of service.
Central Veterinary Services Ltd, Elmtree Business Park, Elmswell, Bury St Edmunds, Suffolk, IP30 9HR
Tel: 01359 245310